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Pay

Find clear guidance and practical help for common workplace pay issues. This section helps you understand your rights and resolve problems quickly without the legal jargon.

Popular workplace questions

Start with a question that sounds like the one you're asking.

Why has my take-home pay changed this month?

Understanding fluctuations in your net earnings.

What should I do if I do not recognise a deduction from my pay?

How to challenge unexplained withdrawals from your payslip.

How do I claim back work expenses?

Identifying reimbursable costs and the submission process.

What should I do if I have been underpaid?

Steps to take when your earnings are lower than expected.

Do I have to work overtime?

Checking your contractual terms for additional hours rules.

Why is money being deducted from my pay for a pension?

Understanding auto-enrolment and retirement contributions.

Can my employer deduct money from my pay?

Review the legal rules for salary subtractions.

Am I entitled to a bonus?

Guidance on performance pay and commission eligibility.

Will I be paid redundnacy pay?

Find out when you may be entitled to redundancy pay, what can affect your entitlement and what you may want to check before assuming you will or won't receive it.

Real Pay Situations

Choose the situation that sounds most like what has happened at work.

My employer has paid me less than usual.

Something doesn't look right with your wages this pay period.

Payroll missed some of my hours.

Your pay doesn't include all the hours you've worked.

I have not been paid for overtime.

You worked extra hours but your pay doesn't show them.

My employer made an unexplained deduction.

Money has been taken from your wages and you don't know why.

My first wage was wrong.

Your first pay from a new job isn't what you expected.

My bonus or commission is missing.

You were expecting extra pay for performance but it hasn't been paid.

I have not received a payslip.

You haven't been given a payslip to check your pay and deductions.

My final wage has not been paid.

You've left your job but still haven't received your final pay.

Helpful tools

Templates

Use ready-made letters and documents to raise pay issues.

AI tools

Get quick, practical help to understand your pay situation.

Talk It Through

Book a one-to-one session if you need personalised support.

Looking for something else?

Holiday pay

Find guidance on holiday pay within Holiday & Leave.

Sick pay

Find guidance on Statutory Sick Pay and company sick pay within Holiday & Leave.

Family leave pay

Find guidance on maternity, paternity and adoption pay within Family & Caring.

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